JOB - RE-POSTED
Manager, Organizational Continuity Management
Direct Hire/ Permanent
Washington, DC - Local Candidates Only
BC Management, Inc. Job Order #2911
Position: Manager, Organizational Continuity Management
Location US-DC-Washington (local candidates only)
Reports to: Chief Administrative Officer
Department: Human Resources
Travel: 15% as needed (nationally)
Education: Bachelor’s degree required.
* All candidates must be authorized to work in the United States.
* A minimum of eight years of professional experience in the field of business continuity, emergency preparedness, crisis management, disaster recovery, or related discipline, along with experience in security and risk management.
* Successful candidate will have hands on experience developing BC/CM program within a nonprofit and/or commercial sector experience on a global scale. Corporate experience vs government experience is a requirement.
Our client applies a rigorous, analytical approach to improve public policy, inform the public and invigorate civic life. They are an independent nonprofit organization.
The Human Resources (HR) Department within our client is comprised of the following main functions: Talent Acquisition and Business Partnership/Employee Relations, Talent Management, Development and Internal Communications, Compensation, Benefits and HRIS, and Organizational Continuity Management. The department provides strategic support to the business by aligning its priorities and service delivery with the needs of the organization, providing expertise and leadership in each functional area, and serving as an internal consultant to help drive results.
A team of skilled professionals currently provides HR services to approximately 800 distributed staff with anticipated growth to over 1,000 employees during the course of the next several years. HR's focus is to lead the recruitment of highly talented staff; build an environment committed to two-way communication, staff development, growth and retention; offer a competitive compensation and benefits package; and foster a respectful, collaborative culture in which staff are well-supported to achieve results. This includes developing, implementing and maintaining best practices in the areas of: talent acquisition; organizational design, staff development, performance and talent management; employee relations; compliance; and compensation and benefits. To support the business, HR is comprised of approximately 25 staff with representation in both Philadelphia and Washington, DC to provide in-depth expertise to clients.
A key member of the Administration department, the Officer, Organizational Continuity Management (OCM) facilitates clients compliance with institutional policies related to business continuity, emergency preparedness, and disaster recovery. An OCM governance board has been established that includes executive stakeholders for operational units across the institution, including HR, Legal, Finance, Information Technology, Compliance, Communications, and Philanthropic Partnerships; through the guidance of the OCM officer, this team has been tasked with driving the strategic objectives of OCM and facilitating departmental compliance to OCM initiatives. The Officer manages the OCM program and works with staff (across the institution) to develop and implement plans, design exercises, and ensure adoption of the program through a comprehensive preparedness and awareness program. This position is located in the clients Washington, DC office.
This position reports to the Senior Vice President, Chief Administrative Officer and serves in three primary capacities:
• Governance Board lead, establishing strategic objectives, identifying program gaps, and engaging with the executive team to support OCM actions required for policy compliance across the client’s global footprint of staff and offices.
• Site Emergency Response lead, serving to protect the health, safety, and security of staff in the Washington, DC and Philadelphia offices by coordinating response efforts related to evacuation, shelter-in-place, medical emergencies, and personnel security situations.
• Crisis Response lead, maintaining situational awareness over events with potential to impact The client’s staff, offices, or operations, and leading the clients incident response team to coordinate recovery requirements in response to events with widespread or protracted impacts.
Manage the ongoing development and governance of the clients OCM program.
Serve as the primary subject matter expert and officer responsible for the program, interfacing with all internal and external stakeholders including senior management.
Lead the client’s incident response team, coordinating appropriate responses with senior management.
Provide security management expertise and recommendations as requested by senior management, (e.g., physical security of the client’s offices, personal security of The client’s international business travelers).
Develop and lead necessary OCM training sessions and exercises within the organization to ensure Site Response and Business Continuity plans for all offices and departments remain current and tested.
Monitor adherence to company-wide and department-specific OCM policies and procedures and establish a model for continuous improvement.
Ensure the appropriate management and use of the clients OCM notification software.
Ensure accuracy and maintenance of Risk Assessment and Business Impact Analysis data, and coordinate plan development using the client’s business continuity management software.
Coordinate with Information Technology on IT disaster recovery and IT incident management activities.
Serve as Site Emergency Response Lead and Crisis Response Director, to make recommendations to senior management on building operations and impacts during disruptive events and to coordinate communications and response efforts.
Attend professional development seminars and continuing education trainings to increase knowledge and remain informed of current threats and business continuity strategies.
Work with senior management to ensure that new policies of the institution are aligned with the OCM program.
Participate in company-wide projects to represent how OCM requirements may impact them.
Contribute to and participate in other tasks and special projects as assigned.
The client maintains a robust OCM program that remains consistent with changes in the client’s business processes and priorities.
Controls are in place to further the physical and personal security of the client’s offices and staff.
Appropriate policies, procedures, and response strategies are in place to mitigate business risks.
Bachelor's degree required, Certified Business Continuity Planner (CBCP) or industry certification preferred.
A minimum of eight years of professional experience in the field of business continuity, emergency preparedness, crisis management, disaster recovery, or related discipline, along with experience in security and risk management.
Strong project management and organizational skills. Self-directed and able to set priorities, organize time, resolve issues, follow up on tasks, and identify resources for projects.
Strong interpersonal skills. Able to guide and develop the skills of project team members.
Sound consultation and relationship management skills. Able to create and maintain strong relationships. Able to quickly establish credibility and to develop and manage productive relationships with internal staff, including senior-level staff, and outside parties.
Excellent written and oral communication skills. Ability to conduct research, coordinate resources, and synthesize in writing a broad array of information into a concise, easy-to-understand summary.
Solid understanding of risk management practices.
Strong analytical skills. Experienced in evaluating various strategies and making recommendations. Solutions-oriented approach with sound business judgment.
Assumes full responsibility for individual decisions and work, as well as for team projects.
Ability to handle sensitive and confidential issues in a fast-paced environment.
Experience resolving problems creatively and logically. Able to understand organizational structures and work through administrative systems.
Skilled in software applications including Microsoft Office, databases, spreadsheets, and presentation packages. Able and willing to learn new computer applications. Working knowledge of Salesforce platform, Fusion, and Send Word Now a plus.
As a condition of employment with our client, any successful job applicant will be required to pass a pre-employment drug screen and to successfully complete a background investigation, which may also include a credit check for positions in some areas of their business.
To apply to this position please visit http://www.bcmanagement.com/search-jobs.html and enter the job number #2911.
To learn more about the position, please contact Alicia Stevens - BC Management Inc at [email protected] or +1 562-260-6791.