Some interesting findings include:
- On average, hospitals have 5 disciplines being managed within their program in comparison to their BCM peers from different industries (typically 5+ on average). The top disciplines managed in the program include Business Continuity Process (Business Focus) (71%), Crisis Management/ Incident Management (57%), Audit (43%), Governance, Risk and Compliance (43%) and Risk Management - Enterprise (43%).
- 27% of the respondents indicated the program has existed (with or without their involvement) for over 10 years.
- 27% noted Information Technology as the department owner for the business continuity/ resiliency program and 100% of those individuals did agree that the program was best positioned for maximum visibility.
- 73% indicated that their program sponsor at a zero or one level of separation from the executive management team.
- 64% conduct an external audit of their program.
- 14% never exercise their plans for mission critical third-parties.
- 17% noted that program expenses are allocated independently from other functions within the organization.
- In regards to staffing, 40% manage personnel and the average number of dedicated program staff is 3.5 professionals. Furthermore, 17% plan on hiring additional program personnel in 2017.
- 33% utilize contractors/ consultants to assist with program planning initiatives.
- 50% indicated unable/ difficult to calculate estimated financial loss per hour of downtime if down 72+ hours and 50% indicated that the estimated financial losses are traced to insurance policies and coverages.
- 50% are planning on consulting initiatives in 2017.
Data collected between November 3, 2016 - January 23, 2017.
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Sample Industry Benchmarking Report (2017)
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