Position: IT Service Support Consultant
Status: CONTRACT, FULL-TIME NEED
Timeline: Immediate need. Indefinite contract period
Location: Fairfield County, CT– Local Candidates only
Salary: Based on Experience
* Candidates must have work authorization to work in the USA.
Our client, an established, publicly-held consulting company, is seeking a consultant experienced in IT Service Support and IT Service Delivery to assist a client design, document and present a set of IT service transitions to the greater organization at large. Consultant will work with the Critical IT Services employee team to help design enabling IT services and instantiate and document in various forms. This will include contributing to Service Catalog entry definitions, documenting key process elements associated with enabling services, and facilitating the presentation to business consumers of the enabling services.
-Certification or 3 years’ experience in IT Service Management, ITIL or other applicable service frameworks
-Strong, demonstrable experience translating technology services in business consumables
-Strong writing and presentation skills
-Broad understanding of core IT technologies
-Demonstrable experience in process improvement skill sets and tools
The following statements are intended to describe the general nature and level of work being performed. This is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel.
All qualified applicants will receive consideration for employment without regard to race, color, religious creed, ancestry, national origin, age, sex or handicap.
To apply to this position please visit http://www.bcmanagement.com/search-jobs.html and enter the job number 2661.
To learn more about the position, please contact Cheyene Marling - BC Management Inc. at firstname.lastname@example.org or +1 714-969-8006.